Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the services provided by [Your Digital Agency Name] (“we,” “us,” or “our”) through our website and related platforms. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and any additional terms and conditions that may apply to specific services provided by our digital agency.
2. Service Description
We provide a range of digital marketing and web development services, including but not limited to website design, social media management, search engine optimization (SEO), pay-per-click advertising (PPC), and content creation. The specific details and scope of services will be outlined in separate agreements with our clients.
3. Payment Terms
Payment terms for our services will be outlined in the individual service agreements or invoices. Failure to make timely payments may result in the suspension or termination of services.
4. Client Responsibilities
Clients are responsible for providing accurate and timely information and materials necessary for us to perform our services. Delays or inaccuracies in providing such information may affect project timelines.
5. Intellectual Property
Unless otherwise specified in a separate agreement, all intellectual property rights related to the work we produce, including but not limited to website designs, content, and marketing materials, remain the property of Unclewebsite until full payment is received.
We will not disclose any confidential information provided by clients without their consent. Clients agree not to disclose any confidential information about our agency and our services.
7. Limitation of Liability
Our liability for any damages arising out of the use of our services is limited to the amount paid by the client for those services. We are not responsible for any indirect, consequential, or incidental damages.
We reserve the right to terminate our services or any client relationship at our discretion, with or without cause.
1. Refund Eligibility
Refunds are provided at the discretion of [Your Digital Agency Name] and are subject to the terms outlined in individual service agreements. Generally, refunds may be considered in the following circumstances:
- Failure to provide services as outlined in the service agreement.
- Inaccurate billing or overpayment.
- Cancellation of services as outlined in the service agreement.
2. Refund Process
To request a refund, clients must contact us in writing, explaining the reason for the refund request. We will review the request and respond within a reasonable timeframe.
3. Refund Amount
The amount of the refund will be determined on a case-by-case basis and may include a deduction for any services already provided or expenses incurred.
4. Payment Method
Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.
5. Dispute Resolution
If there is a dispute regarding a refund or any other matter, we encourage clients to contact us to resolve the issue amicably.
6. Changes to Refund Policy
We reserve the right to modify our refund policy at any time. Any changes will be posted on our website.
By using our services, you agree to these Terms and the Refund Policy. It is important to review these documents periodically as they may be updated. If you have any questions or concerns, please contact us at firstname.lastname@example.org
Last Updated: 19/08/2023